CGS Walk-In Drive 2026: Join CGS Walk-In Drive on 16 -19 June 2026 for Associate Technical Support Executive roles in Hyderabad. Hiring freshers and immediate joiners for voice and technical support with competitive pay, training provided. Attend with resume, ID proof, and passport-size photo — walk-in timings and venue details inside.
About Company: We are an applications, enterprise learning and business process outsourcing company that supports our clients’ most fundamental business activities. Working hand-in-hand with clients in the world’s most admired companies, we develop powerful, hard-working solutions that strengthen and fortify the fundamental business processes that empower them to take on present and future challenges and opportunities.
Job Title: Associate Technical Support Executive
Location: Hyderabad
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Job Description:
- Position: Associate Technical Support Engineer
- Process: International Voice Process
- Experience: Freshers to 2 years (All are welcome to apply!)
- Shift: Night Shift (Cabs provided for night shifts; Day shift during training (One Month)- own transport required)
Responsibilities:
- Assist customers with hardware, software, and networking issues via voice support.
- Troubleshoot technical issues using provided tools and escalate as needed.
- Ensure customer satisfaction by responding promptly and resolving issues effectively.
- Adhere to SLAs and maintain KPIs.
Skills:
- Excellent communication skills (Fluency in English).
- Basic knowledge of computer hardware and troubleshooting.
- Strong customer focus and problem-solving ability.
- Immediate joiners only.
- No leaves allowed during training.
- OS troubleshooting (Windows XP, 8, 10)
- Hardware and network troubleshooting
- Knowledge of Microsoft Office, VPNs, AD, DNS, and DHCP
- Familiarity with Network Protocols (TCP/IP, HTTP, UDP)
- SLA management and ticketing
Perks:
- Night shift cab facility.
- Comprehensive training (1 month, day shift).
- Opportunity to grow in a global support environment.
- Additional Benefits: 60,000 per annum as variable pay.
Salary Details:
- Freshers: 16,000-20,000 (In-hand)
- Experienced: 21,000-25,000 (In-hand, based on experience and English fluency)
Interview Process (6 Rounds):
- Initial Screening
- HR Manager Round
- Assessment
- Ops Round
- Technical Round
- HR Discussion
Work Schedule:
- Training Period: 6 days/week
- Post-Training: 5 days/week (Rotational Week offs)
- Work Location: Hi-Tech City, Hyderabad (Work from Office)
- Education: Undergraduates are also eligible
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Qualification: Undergraduate / Graduate
Work Experience: 0 – 2 Years
Walk-In Date: 16th – 19th June 2025
Time: 10.00 AM – 4.30 PM
Venue: 2-91/B/12 & 13, Hitech City Main Road, Khanamet, Madhapur, Hyderabad-500081
How to Apply for CGS Walk-In Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more Details: Click Here