American Express Recruitment 2023: American Express Recruitment 2023 For Analyst Operations Support. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: American Express is a global services company, provides customers with exceptional access to products, insights and experiences that enrich lives and build business success. Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more.
Job Title: Analyst Operations Support
Location: Gurgaon
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Job Description:
- Provide strong customer service and take the initiative to solve issues through detailed research
- Professionally persistent and a contributor to client success
- Analyze situations and issues and draw logical conclusions to determine accurate resolutions
- To win the maximum number of disputes, produce high revenues by using established standards of the chargeback industry, and deliver premium service to our clients Constantly communicate trends, and share best practices and ideas with peers and leadership.
- Monitor, evaluate, investigate, and respond to disputes received by various clients with robust compelling evidence
- Perform chargeback analysis and resolve transactions as per the best resolutions
- Conduct extensive research to validate purchases across platforms
- Import and Export data with 100% accuracy from client platforms to Accertify and vice-versa
- Work with peers and Managed Services leadership to communicate Chargeback and fraud trends and share best practices, ideas, and information
- Ensure adherence to regulatory, operations, and compliance standards
Skills:
- Worked on Consumer or Commercial Portfolios (Airlines or Retail preferred)
- Knowledge of Chargeback & Fraud Prevention Services preferred
- 0-3 Years of experience
- Analytical Mind and Attention to Detail
- Excellent problem-solving skills
- Outstanding Communication Skills
- Self-motivated and a Team Player
- Flexible and adaptive in changing business environments and pressure
- Finance/Commerce/bachelor’s degree Required.
- Demonstrated experience and/or strong working knowledge of Microsoft Word, Excel, and Outlook
- Must possess strong Internet research, along with the ability to navigate multiple systems at once
Knowledge of Platforms:
- White Pages
- Operational Queues Management platforms
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Qualification: Bachelor’s Degree
Work Experience: 0 – 3 Years
How to Apply for American Express Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here