Accenture Recruitment 2020 : Accenture Recruitment 2020 For Service Desk Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives.
Job Title : Service Desk Associate
Location : Bangalore
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Job Description :
- You will be aligned with our Finance Operations vertical and help us in determining Financial outcome by collecting operational Data / Reports, whilst conducting Analysis and Reconciling transactions.
- The Order to Cash Processing team is accountable for processes that start from customers enquiry and involve sales order from customer to delivery and invoicing.
- In Service Desk Non-Voice Support, you will be recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support.
- You will be managing unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.
- Resolving disputes
- Good communication skills
Roles and Responsibilities :
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Interaction is within own team and direct supervisor.
- Detailed instructions on all tasks will be provided at this role with close supervision.
- Decisions made impact own work and are closely supervised.
- Individual contributor as a part of a team with a predetermined, narrow scope of work.
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Qualification : Any Graduate
Work Experience : 0 – 1 Year
How to Apply for Accenture Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here