HCLTech Virtual Drive 2026: Join HCLTech Virtual Drive 2026 for Customer Support Executive (Voice Process). Fresher-friendly online interview on 21 Sept. Check eligibility, registration link, and selection process for graduates.
About Company: HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centred around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totalled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job Title: Customer Support
Location: Nagpur
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Job Description:
- We are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great opportunity to kick-start or grow your career.
- Role: Level 1 (Customer Service Representative)
- Location: Nagpur
- Shift: 24×7 Rotational
- Week Offs: 2 Rotational Offs
- Experience: Fresher
Responsibilities:
- Handle customer queries via calls, emails, and tickets
- Perform initial troubleshooting & issue resolution
- Log and manage incidents using ticketing tools (ServiceNow preferred)
- Ensure timely updates, follow-ups, and proper documentation
- Escalate complex issues to higher support levels
- Deliver high customer satisfaction
Skills:
- Strong communication skills
- Basic IT troubleshooting knowledge
- Willingness to work in rotational shifts
- Freshers & early professionals are welcome
- B.Tech, BCA, MCA and M.Tech not eligible
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Qualification: Any Graduate
Work Experience: Freshers
Virtual Drive Date: 21st Sept 2026
Time: 11:30 AM – 1:00 PM
Venue: Join the meeting
Meeting ID: 416 904 027 958 244
Passcode: 3tx7ue7h
How to Apply for HCLTech Virtual Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here