Amazon Hiring 2026: Amazon is hiring Investigation Specialists in 2026. Apply now for entry-to-mid roles in investigations, fraud & trust teams — openings in Bangalore, Hyderabad & remote.
🔍 About Amazon:
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa for our customers: shoppers, sellers, content creators, and developers worldwide.
💼 Job Role: Investigation Specialist
Location: Hyderabad (Work From Home)
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📝 Job Description:
- Researches and evaluates facts surrounding seller transactions
- Takes appropriate action on investigated transactions based on established standard operation procedure and tools
- Documents their actions by providing detailed annotations
- Communicates with external customers via phone or email during the investigation proces
- Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
- Understand the issue and make best use of the available resources to resolve it
- Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
- Communicate with internal and external stakeholders
- Understand performance metrics to create analysis for driving business goals
- Meet predetermined and assigned productivity targets and quality standards
Skills:
- Candidate must hold a bachelor’s degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in payments or e-commerce
- Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
- Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
- Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
- Excellent problem solving skills
- Demonstrated ability to analyze problems logically
- Self disciplined, diligent, proactive and detail oriented
- Strong time management and organizational skills
- Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
- Excellent ability to determine situational needs and provide appropriate solutions
Preferred qualifications:
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in payments or e-commerce
- Speak, write, and read fluently in English
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📌 Eligibility Criteria
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Qualification: Bachelor’s Degree
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Work Experience: Experienced
✅ How to Apply for Amazon Hiring 2026?
Interested candidates can apply online by clicking the application link below: