Tech Mahindra Recruitment 2024: Tech Mahindra Recruitment 2024 For Customer Support. Undergraduate / Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
Job Title: Customer Support
Location: Bangalore
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Job Description:
- Handle inbound calls from customers
- Identify the needs of customers, resolve issues, and provide solution
- Maintain good customer relations
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Customer Service Associates will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Eligibility:
- Undergraduate/Graduate with or without work experience
- Should possess excellent spoken English skills
- Should be comfortable working in rotational shifts (Evening and Night shifts only)
- Demonstrates a strong customer service orientation
- Takes responsibility for following up with customers to ensure their needs and expectations are satisfied and promises are kept
- Ability to effectively communicate his/her thoughts in a well-organized manner
- Immediate joiners
- Willing to work from office
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Qualification: Undergraduate / Graduate
Work Experience: 0 – 5 Years
How to Apply for Tech Mahindra Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here