ZS Associates Recruitment 2024: ZS Associates Recruitment 2024 For Technical Support Associate. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company : ZS is the world’s largest firm focused exclusively on helping companies improve overall performance and grow revenue and market share, through end-to-end sales and marketing solutions – from customer insights and strategy to analytics, operations and technology. More than 6,000 ZS professionals in over 20 offices worldwide draw on deep industry and domain expertise to deliver impact for clients across multiple industries, including consumer products, energy, high-tech, insurance, medical products and services, and pharmaceuticals.
Job Title: Technical Support Associate
Location: Pune
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Job Description:
- Provide support for Laptops, printers, and basic MS team phone support.
- Installing and configuring computer hardware operating systems and applications. Win 10, MacBook, Office 365, Outlook, DLP, and backup tools.
- Technical Support tools / OS Imaging: VPN / SCCM
- Handling the MS team’s telephony-related issues
- Troubleshooting domain connectivity and outlook-related issues
- MacBook configuration, and support.
- Support for mobile devices – android and iOS, proficiency in MDM tool
- Installing and support for printers, VC equipment, zoom equipment, and board room setup.
- Web conferencing applications support – zoom, skype, WebEx, MS Teams
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
- Level 1 troubleshooting for LAN, and wireless connectivity.
- Supporting the roll-out of new applications and software.
- Setting up new user accounts and profiles and dealing with password issues.
- Handling File server and file share access and related issues.
- Troubleshooting ZS Application related issues.
- Provide support for data center maintenance activity
- Monitoring email alerts and working with other teams to solve problems.
- Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management.
- Maintaining and reviewing documentation including records of purchase items, costs, deliveries and IT equipment inventories.
- Rapidly establishing a good working relationship with users, vendors and other professionals.
- Flexible with work timings and shifts.
- Travel as needed by projects.
Requirements:
- BS/BE with a record of high academic achievement
- A+ certification or Microsoft Certified Systems Administrator
- Eagerness to contribute in a team-oriented environment
- Ability to work methodically and analytically in a quantitative problem-solving environment
- Excellent leadership, communication and organizational skills
- Strong customer service skills
- Willingness and ability to travel as needed (both within India and internationally) for projects
- Candidates must possess work authorization in India
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Qualification: B.E / B.Tech
Work Experience: Freshers / Experience
How to Apply for ZS Associates Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here