Wipro Walk-In Drive: Wipro Walk-In Drive For Customer Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
Job Title: Customer Support
Location: Gurugram
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Job Description:
- Customer Service Representative for UK Process
- We are looking for Voice Process – Inbound (International) who has prior experience in international UK voice process. Freshers are also welcome with excellent communication skills
- Job Location: Gurgaon
- 5 Days Work from Office (One side transport)
- Work Experience: 0-36 months
Responsibilities:
- Customer service through calls.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client and domain knowledge to be able to deliver resolution in the first conversation.
- Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort.
- Maintain internal and client level delivery quality on calls, chats and email conversations.
- Adhere to customer service attendance and accountability policies.
- Execute issue / query resolution and ensure proper documentation and follow-up.
- Identify, share and support operational improvements.
Skills:
- Excellent communication skills.
- Should be flexible to work in rotational shifts.
- Proficient in computer usage and basic knowledge of MS Office.
- Defined career roadmap that offers growth opportunities.
- Performance based incentive program.
- Investment in talent development and skills enhancement.
- Work life balance with any 5-day work week.
- Collaborative environment with best-in-class professionals.
- Flexibility to work in 24*5 shifts (5 days working)
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 22nd May 2025
Time: 12.00 PM – 2.00 PM
Venue: Wipro, Tower 2, Candor Techspace, Sector 48, Gurgaon 122001
Contact: Yatharth Srivastava
How to Apply for Wipro Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here