Wipro Recruitment 2024 For Service Desk Analyst

Wipro Recruitment 2024: Wipro Recruitment 2024 For Service Desk Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.

Job Title: Service Desk Analyst

Location: Bangalore

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Job Description:

  • Authoring test planning with appropriate knowledge of business requirements and corresponding testable requirements
  • Implementation of Wipro’s way of testing using Model-based testing and achieving efficient way of test generation
  • Ensuring the test cases are peer-reviewed and achieving less rework
  • Work with the development team to identify and capture test cases, ensure version
  • Setting the criteria, parameters, scope/out-scope of testing and involvement in UAT (User Acceptance Testing)
  • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc


  • Develop and automate tests for software validation by setting up test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
  • Ensure the test defects raised are as per the norm defined for the project/program/account with clear descriptions and replication patterns
  • Detect bug issues prepare file defect reports and report test progress
  • No instances of rejection/slippage of delivered work items and they are within the Wipro / Customer SLAs and norms
  • Design and timely release of test status dashboard at the end of every cycle test execution to the stakeholders
  • Providing feedback on usability and serviceability, tracing the result to quality risk and reporting it to concerned stakeholders


  • Status Reporting and Customer Focus on an ongoing basis concerning testing and its execution
  • Ensure good quality of interaction with customers w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
  • On-time deliveries – WSRs, Test execution report and relevant dashboard updates in Test management repository
  • Updates of accurate efforts in eCube, TMS and other project-related trackers
  • Timely Response to customer requests and no instances of complaints either internally or externally

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Qualification: Any Graduate

Work Experience: Freshers / Experience

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How to Apply for Wipro Recruitment 2024?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here