Walmart Walk-In Drive: Walmart Walk-In Drive For Customer Support. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: At Walmart Global Tech India, we don’t just innovate, we enable transformations across stores and different channels for the Walmart experience. Take a regular day at Walmart Global Tech and match that with 260 million customers a week, 11,695 stores, under 59 banners in 28 countries and e-commerce websites in 12 countries. That’s Walmart Global Tech India for you. With fiscal year 2018 revenue of $500 billion, Walmart employs approximately 2.3 million associates worldwide. We innovate to deliver a simple and seamless experience for our customers. Our tech talent solves the biggest and most complex problems.
Job Title: Customer Support
Location: Chennai
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Job Description:
- As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
- All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction.
- To exceed our customers’ needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference.
Responsibilities:
- In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.
- Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
- Adhere to quality, compliance guidelines and SLA’s
- Must be willing to take continuous voice calls
- Must type a minimum of 25 WPM
- Proficient with Microsoft Office programs (Outlook, Word)
- Successful completion of mandatory training
- Should be flexible work in a 24/7 work environment with rotating weekly time off.
- Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
- Any Graduation
Eligibility:
- Fresher to 18 months of relevant customer service experience
- Excellent written and verbal communication skills
- Able to interact professionally with customers.
- Ability to manage multiple tasks simultaneously.
- Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care
- In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.
- Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
- Adhere to quality, compliance guidelines and SLA’s
- Must be willing to take continuous voice calls
- Must type a minimum of 25 WPM
- Proficient with Microsoft Office programs (Outlook, Word)
- Successful completion of mandatory training
- Should be flexible work in a 24/7 work environment with rotating weekly time off.
- Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
- Any Graduation
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Qualification: Any Graduate / Post Graduate
Work Experience: 0 – 18 Months
Walk-In Date: 18th Jan 2025
Time: 9.00 AM – 1.00 PM
Venue: Walmart Global Tech, 3rd floor, Tower -B, Cactus , TECCI Park, 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu – 600119
Contact: Pradeep & Dinesh
How to Apply for Walmart Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here