About Company : Virtusa Corporation (NASDAQ GS: VRTU) is a global provider of Digital Business Transformation, Digital Engineering, and Information Technology (IT) outsourcing services that accelerate our clients’ journey to their Digital Future. Virtusa serves Global 2000 companies in Banking, Financial Services, Insurance, Healthcare, Telecommunications, Media, Entertainment, Travel, Manufacturing, and Technology industries. Using a combination of digital strategy, digital engineering, business implementation, and IT platform modernization services, Virtusa helps clients execute successful end-to-end digital business transformation initiatives.
Job Title : Analyst
Location : Hyderabad
Job Description :
- Provide excellent customer service and delight customers by exceeding their expectations
- Ensure logical and meaningful extraction of url content along with 100% SLA adherence
- Prepare and implement action plans to drive process improvements
- Deliver high quality of work consistently w/t fail and ensure process compliance
- Develop domain expertise and work like an SME. Challenge what seems not right
- Perform high quality RCAs to identify the root causes of repeating/high severity issues
Qualification :
- B.com / BA / B.sc / BBA / BBM / or BCA / BE/ Btech (Any specialization)
- 2018, 2019 pass outs
Work Experience : Fresher
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