Unisys Recruitment 2020 : Unisys Recruitment 2020 For Service Desk Associate. B.E / B.Tech / Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial markets.
Job Title : Service Desk Associate
Location : Hyderabad
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Job Description :
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Typically provides technical support for Internal and External customers
- Escalates complex problems to higher level of expertise within organization
- Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Salary: Rs. 1,00,000 – 4,00,000/- per annum
- Excellent verbal and written communication.
- Willingness and ability to work in shifts (24 x 7)
- Good Knowledge On Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Team Player
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
Qualification : B.E / B.Tech / Any Graduate
Work Experience : Fresher
How to Apply for Unisys Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here