Thermo Fisher Recruitment 2024: Thermo Fisher Recruitment 2024 For Customer Service Representative. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $24 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.
Job Title: Customer Service Representative
Location: Bangalore
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Job Description:
- Responding promptly and efficiently to customer inquiries via email
- Resolving customer complaints and ensuring customer satisfaction
- Processing orders, forms, applications, and requests accurately and promptly
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with internal departments to ensure customer needs are met
- Identifying and assessing customers’ needs to achieve effective solutions
- Providing product information and recommendations to customers
- Ensures that performance metrics / SLAs are met
- Ensure adherence to all internal / external processes defined
Skills:
- A proven track record of delivering flawless customer service
- Excellent written and verbal communication and interpersonal skills
- Excellent problem-solving skills and a customer-centered approach
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in using customer service software and tools
- Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administration)
- 0 – 1 year experience
- Flexible to work the night shift
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Qualification: Bachelor’s Degree
Work Experience: 0 – 1 Year
How to Apply for Thermo Fisher Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here