Tesco Recruitment 2023: Tesco Recruitment 2023 For Associate Operations. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high-quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
Job Title: Associate Operations
Location: Bangalore
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Job Description :
- Responsible for completing tasks and transactions within agreed KPIs
- Knows and applies fundamental work theories/concepts/processes in own areas of work
- Resolving user queries in a timely manner and have attention to detail to identify issues
- Need to work UK shifts and weekends working
- Responsible for voice and ticket contact
- Should have attention to detail to be able to clearly understand what query is being raised and therefore ensure that it is addressed effectively
- Should have speed in terms of handling large volumes of queries and ensuring these are closed within the agreed SLA
- Ensure that the query/issue is understood correctly “the first time” round and therefore; the resolution should be accurate and address the query/issue adequately
- Should be proactive and resilient in order to work with all the various teams involved in resolving the queries
- Find opportunities for improving controls; recognizing financial benefits
- Ability to work as a great teammate across multiple teams and close user queries in a timely manner; ensuring user satisfaction is maintained at all times
- To be able to create various management reports through various databases to summarize the problem
Skills :
- Basic MS Office – Excel;
- Speed and Accuracy
- Active Listening
- English Speaking; Reading and Writing
- Logical Thinking
- Eye to details
- Planning and Organising
- Basic numeracy skills
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Qualification: Any Graduate
Work Experience: Fresher
How to Apply for Tesco Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here