TELUS International Recruitment 2023: TELUS International Recruitment 2023 For Customer Service Representative. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions.
Job Title: Customer Service Representative
Location: Noida
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Job Description:
- The ideal candidate needs to be comfortable in a fast-paced, multi-tasked, high-energy environment. They need to be creative and analytical problem solvers with a passion for excellent customer service.
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies, and procedures and actively seek solutions through logical reasoning and data interpretation to deliver timely, accurate and professional customer service to all customers.
- This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting
- orders and correcting post-sales problems.
Requirements:
- Freshers and Six months to 1 year of experience in the international BPO voice process
- Proactivity and Fast learning ability
- Ability to maintain composure in highly escalated situations
- Enthusiasm and strong self-motivation
- Ability to communicate clearly with both internal and external customers
- Adaptability to change
- Effective problem-solving skills including decision-making, time management, and immediate prioritization of tasks
- Customer-oriented, self-disciplined, and organized
- Proficient use of tools, technology, applications, and online resources
- GSuite Knowledge and application
- Excellent verbal and written communication
- Knowledge of MultitaskingShifts:
- Evening and Graveyard with 5 Days working and rotational Week Offs
Work From Office
Perks & Benefits:
- Both sides of AC Cabs
- Great Culture and Work Environment
- Continuous Learning and Growth Opportunities through our robust IJP Policy
State of art free Gym Facility at the site
Salary:
- 20000 to 24000 In Hand including the Attendance Allowance
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Qualification: Any Graduate
Work Experience: 0 – 1 Years
How to Apply for TELUS International Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here