Tech Mahindra Recruitment 2024: Tech Mahindra Recruitment 2024 For Technical Support Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
Job Title: Technical Support Associate
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Job Description:
- Only for fresher candidate
- Shift Timings: Rotational Shift
- Excellent written and verbal English communication is a must
- Year of Passing :2021,2022,2023( No backlogs )
- Working Days: Rotational off
- Work Type: IT Support role (voice)
- Role: Full time
- Work From Office Mandatory
- Education: Min- Graduation
- Salary Package: 2.5 LPA TCC
Responsibilities:
- High Level of Communication Skills and ability to comfortably handle International Customers.
- Service Desk/Technical Support and in a Call call-taking role and competent to engage in first-line interactions with end users.
- Flexibility to work in a 24*7 environment is mandatory
- Knowledge about Incident and Service desk management.
- Understanding of ITIL concepts
- Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing
- Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues.
Key Skills:
- Communication Skills
- Technical Skills
- Entry Level
- Troubleshooting Skills
- Voice Process
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Qualification: Any Graduate
Work Experience: Freshers
How to Apply for Tech Mahindra Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here