Sutherland Recruitment 2023: Sutherland Recruitment 2023 For Associate – IT Helpdesk. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering processes. We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.
Job Title: Associate – IT Helpdesk
Location: Chennai
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Job Description:
- Answer the phone to respond to customer inquiries w.r.t McAfee products & any technical troubleshooting with regard to the McAfee product for PC & Mobile.
- Assist customers with installation / Uninstallation of McAfee products
- Assist customers with product configuration, error messages & / or common issues
- Project a professional company image through phone & email chat interaction
- Provide customers with product and service information
- Provide assistance regarding to customer service issues as well as (Renewing/refunding the product etc..,)
- Transfer customer calls to the appropriate department if required
- Escalate the call to the next level if required
Eligibility:
- Any Graduate / Higher Secondary / 3 years Diploma
- 0 – 3 Years
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Qualification: Any Graduate
Work Experience: 0 – 3 Years
How to Apply for Sutherland Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here