Sitel Recruitment 2021 : Sitel Recruitment 2021 For Technical Support. 10+2 / Under Graduate / Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital CX, training and talent management, technology and innovation and consulting and analytics solutions. With subsidiaries such as Sitel, TSC, Learning Tribes, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.
Location : Hyderabad
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Job Description :
- Answers inbound calls within guidelines/goals established by the client and management.
- Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.
- Responsibility: Provide Technical Support to International Customers
- Shift Timings: Should be flexible to work in US Rotational Shifts.
- Desired Skills: Need Excellent Communication skills and written skills in English.
- Must Have strong Technical Knowledge(Hardware, Software and networking Concepts)
- Working Days: 5 days working
- Weekly Offs: 2 Week Offs(Rotational and Split)
- Transport: Home Pickup and Home Drop.
- Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Typing Test Operations Round.
- All Interviews will happen over telephonic or Skype.
- Age: 18 years to 35 years
- Minimum Qualification Intermediate (or +2 equivalent).
- Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
- Experience Any Under Grad or Graduate Freshers
- Communication skills: Exceptional Spoken skills in English
Qualification : 10+2 / Under Graduate / Any Graduate
Work Experience : Freshers / Experienced
How to Apply for Sitel Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here