Signzy Recruitment 2020 : Signzy Recruitment 2020 For Technical Support – Internship. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company : Signzy is an AI powered RPA platform for financial services. No matter how complex your workflow or operational complexity, Signzy is able to completely automate your back-operations decision making process into a real-time API. This is possible due to a combination of Nebula – Our no code AI model builder and our Fintech API Marketplace of over 200+ APIs. Today we work with over 90+ FIs globally including the 4 largest banks in India and a Top 3 acquiring Bank in US. Globally we have a strong partnership with MasterCard and offices in New York and Dubai to serve our customers in the 2 geographies.
Job Title : Technical Support – Internship
Location : Bangalore
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Job Description :
- Diagnose and troubleshoot technical issues within agreed time limits
- Research and identify solutions to software issues
- Ask customers targeted questions to quickly understand the root of the problem
- Talk to clients through a series of actions, either via phone, email or chat, until their technical issue is solved
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
- Ensure all issues are properly logged
- Document technical knowledge in the form of notes and manuals
- Prioritize and manage many open cases at one time
- Provide support including procedural documentation and relevant reports
Only those candidates can apply who :
- are available for full time (in-office) internship
- can start the internship between 23rd Nov’20 and 28th Dec’20
- are available for duration of 6 months
- have relevant skills and interests
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Qualification : B.E / B.Tech
Work Experience : Fresher
How to Apply for Signzy Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here