Revolut Recruitment 2024: Revolut Recruitment 2024 For Quality Analyst Support. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 30+ million customers get more from their money. And we’re not done yet. As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 6000+ people working around the world, from our great offices or remotely, on our mission. And we’re looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
Job Title: Quality Analyst Support
Location: Across India (Work From Home)
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Job Description:
- We’re looking for a Quality Analyst to ensure that our Customer Support team is operating at the best quality performance Someone who’ll work closely with all Customer Support departments, supporting Analysts and their Line Managers.
- A detail-oriented, technical individual who loves to get down into the nitty-gritty of processes to always deliver WOW
What you’ll be doing:
- Completing monthly Quality Control (QC) activities by focusing on identifying successes and failures in compliance teams’ work
- Highlighting and reporting any issues to Quality Control and Managers
- Providing feedback to analysts and identifying root cause analyses of errors
- Delivering quality refresher sessions to individuals who are struggling with quality performance
- Coaching new joiners on procedures across the compliance department
- Collaborating with other teams across different locations
- Carrying out any other ad-hoc duties as required
Skills:
- Previous experience as a Quality Support Specialist
- Fluency in English (C1)
- Strong attention to detail and analytical skills
- Practical knowledge of Google Sheets, Forms, and Slides
- A readiness to take ownership and responsibility
- Passion for helping and supporting people
- Independent time management skills and prioritisation of tasks
- Flexibility with responsibilities and a positive attitude towards any changes to role, company/departmental objectives, priorities, and targets
Nice to have:
- 6+ months of experience working at Revolut in Customer Support
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Qualification: Bachelor’s Degree
Work Experience: 6+ months
How to Apply for Revolut Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here