Razorpay Recruitment 2023: Razorpay Recruitment 2023 For Junior Analyst. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company : Razorpay is India’s first full-stack financial solutions company. We aim to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses – big and small – to accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive product suite to accept and disburse payments and raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.
Job Title: Junior Analyst
Location: Bangalore
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Job Description:
- Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
- Handle transaction queries in case of discrepancies where disputes arise from the customer.
- Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
- Speak to merchants or customers to understand and address queries/concerns.
- Identify innovative ways to reduce risks by providing inputs on enhancing the process and reducing monetary losses.
Skills:
- Freshers know about a customer support app or CRM, such as Freshdesk.
- Interpersonal skills – Friendly and pleasant demeanour over the phone and email
- Communication skills – Exceptional verbal and written communication
- Listening skills – Understand, anticipate and resolve queries arising from various stakeholders
- Attention to detail and accuracy – Excellent organisational skills and multitasking skills. Identify anomalies or suspicious behaviours and act quickly to reduce the impact
- Takes initiatives – Quickly and thoroughly solves problems when deliveries, transactions or experiences do not go 100% as planned
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Qualification: Bachelor’s Degree
Work Experience: Freshers
How to Apply for Razorpay Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here