OSI Systems Recruitment 2020 : OSI Systems Recruitment 2020 For Technical Support Specialist. B.Tech / B.Sc (Computers) candidates can apply. The detailed eligibility and application process are given below.
About Company : OSI Systems Inc. is a diversified global developer, manufacturer and seller of security and inspection products, medical devices, and optoelectronic-based components, as well as a provider of engineering and manufacturing services. The company has more than 30 years of experience in electronics engineering and manufacturing and employs over 3,000 people through offices and production facilities located in more than a dozen countries. Our singular focus is to help security experts, clinical professionals and high-tech developers solve real-world problems and issues.
Job Title : Technical Support Specialist
Location : Hyderabad
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Job Description :
- Technical Support will be the 1st point of contact to all the technical needs of the users.
- Respond to the user Incidents/requests either via mail, call, chat or in person based on the need.
- Coordinates, diagnoses and troubleshoots reported operational issues in 24/7 environment.
- Provides applications support services to employees with technical problems and information technology issues.
- Provides timely resolution of issues, problems or escalation on behalf of customer to appropriate technical personnel.
- Provides case status updates to management and end-users.
- Supports and maintains effective relationships with users.
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support.
- Tech Support Executive must be willing to take up the most challenging IT issues of Employees and work towards excellence.
- Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
- Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
- It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
- Duties may be modified or assigned at any time to meet the needs of the business.
- Self-starter, fast learner and a team player with strong communication and interpersonal skills.
Skills :
- 0 – 2 years of experience in Application/Batch Monitoring/Call Centre would be an added advantage.
- Good Communication Skills – Oral & written.
- Willingness to work 24/7 in shifts on rotational basis.
- Must be a well-organized , a self-starter to learn quickly.
- Ability to do multi-tasking and work in a Team.
- Ability to work under pressure.
- Ability to speak to users across the globe.
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Qualification : B.Tech (CSC, IT & ECE) or B.Sc computers graduates passed out in 2018/19/20
Work Experience : 0 – 2 Years
How to Apply for OSI Systems Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here