Oracle Recruitment 2024: Oracle Recruitment 2024 For Technical Support Engineer. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: Oracle has embedded innovative technologies in every aspect of our cloud, enabling companies to reimagine their businesses, processes, and experiences. With the introduction of Oracle Autonomous Database, the industry’s only self-driving, self-securing, and self-repairing database, Oracle is again revolutionizing how data is managed. Oracle is the #1 provider of business software, with a broad portfolio of solutions for companies of all sizes. Today, 430,000 customers in 175 countries use Oracle technologies to seize business opportunities and solve real, tangible challenges.
Job Title: Technical Support Engineer
Location: Bangalore
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Job Description:
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and tackle for our Electronic Support Services.
- The main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and sophisticated issues.
- You will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and beneficial Resellers (VARs) for resolution of problems related to the installation, recommended maintenance, and use of Oracle products.
- Your primary task will be to provide level-one support to customers who contact the Oracle Solution Center and maintain a high level of customer happiness while meeting guidelines (mostly through electronic means).
- Work involves some problem-solving with assistance and mentorship in understanding and applying company policies and procedures.
- A technical degree or equivalent experience is helpful i.e.,BSc in Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry
Key Skills:
- Incident Management
- Linux
- Operating Systems
- SQL (Structured Query Language)
- Technical Support
- Troubleshooting
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Qualification: B.E / B.Tech
Work Experience: 0 – 2+ years
How to Apply for Oracle Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here