Oracle Recruitment 2023: Oracle Recruitment 2023 For Technical Support. B.E / B.Tech / BCA candidates can apply. The detailed eligibility and application process are given below.
About Company: Oracle has embedded innovative technologies in every aspect of our cloud, enabling companies to reimagine their businesses, processes, and experiences. With the introduction of Oracle Autonomous Database, the industry’s only self-driving, self-securing, and self-repairing database, Oracle is again revolutionizing how data is managed. Oracle is the #1 provider of business software, with a broad portfolio of solutions for companies of all sizes. Today, 430,000 customers in 175 countries use Oracle technologies to seize business opportunities and solve real, tangible challenges.
Job Title: Technical Support
Location: Hyderabad
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Job Description:
- Ensuring requests raised to our team are dealt with in a timely and effective manner, in line with all relevant KPIs, goals and objectives.
- They are taking ownership of a technical query from initial contact through to successful resolution of the client request or case.
- Assisting in the enablement of additional products or functionalities on existing clients across Measurement and Activation.
- Providing additional support on existing products by providing debugging and troubleshooting assistance to clients when issues arise.
- Collaborating with support counterparts on account management and integration engineers on support bandwidth and workload.
- Work closely with product engineering leads on high-priority issues, system upgrades and product rollouts communicating to all commercial stakeholders’ changes and updates that might affect them.
- Contribute to the evolution of the technical support systems and processes.
- Provide technical training to customers, partners and internal staff as required.
Skills:
- Able to work 24*7 in shifts
- communication Skills
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Qualification: B.E / B.Tech / BCA
Work Experience: Freshers / Experience
How to Apply for Oracle Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here