Optum Walk-In Drive 2025: Optum Walk-In Drive 2025 For Customer Support Representative. Any Graduate candidate can apply. The detailed eligibility and application process are given below.
About Company: Optum is a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone. Optum, part of the UnitedHealth Group family of businesses, is powering modern health care by connecting and serving the whole health system across 150 countries. We combine cutting-edge technology, the world’s largest healthcare database and vast expertise to improve healthcare delivery, quality and efficiency. We are revolutionizing health care that serves more than 100,000 physicians, practices and other healthcare facilities, as well as 127 million individual consumers.
Job Title: Customer Support Representative
Location: Bangalore
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Job Description:
- Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
- Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
- Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
- Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).
- The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
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Qualification: Any Graduate
Work Experience: 0 – 5 Years
Walk-In Date: 13th March 2025
Time: 10.00 AM – 4.00 PM
Venue: XL Health Corporation India Private Limited (OPTUM), Kalyani Magnum, Block – 1, Wing – A, 9th Floor, J.P. Nagar 4th Phase, Bengaluru -560076 (View on map)
Contact: Ritika
How to Apply for Optum Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here