NTT DATA Recruitment 2021 : NTT DATA Recruitment 2021 For Helpdesk Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title : Helpdesk Associate
Location : Hyderabad
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Job Description :
- Provides L1.5 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
- Activities include recognition, research, isolation, resolution, and follow-up steps.
- Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
- Knowledge of troubleshooting Windows XP, Win 7/8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
- Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills
- Good Communication Skills.
- Rotational shifts (24*7).
- Should have good Technical Troubleshooting skills.
Qualification : Any Graduate
Work Experience : 1+ Year
How to Apply for NTT DATA Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here