NTT DATA Recruitment 2020 : NTT DATA Recruitment 2020 For Helpdesk Associate. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title : Helpdesk Associate
Location : Noida
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Job Description :
- Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Skills :
- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Good comprehension & writing skills
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift with 24×7 support window
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Qualification : Any Graduate / Post Graduate
Work Experience : 0.5 Year
How to Apply for NTT DATA Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here