Mphasis Recruitment 2023: Mphasis Recruitment 2023 For Voice Technical Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Mphasis (BSE: 526299; NSE: MPHASIS) applies next-generation technology to help enterprises transform businesses globally. We are an expert, customer-centric technology partner, and our unique Mphasis Front2Back™ Transformation approach places our clients’ customers at the heart of our business. We use the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2 TM=1) digital experiences to our clients and their end customers. Our Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world.
Job Title: Voice Technical Support
Location: Bangalore
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Job Description:
- Excellent English written and verbal communication skills
- Basic computer hardware knowledge
- Effective Communication Skills/Clarity in communication
- Ability to Handle Pressure and display emotional stability
- Speed and Efficiency
- Problem-Solving ability and logical approach
- Listening capacity
- Customer centricity
- Patience and empathy
- Active demonstration of ownership, time management and multitasking of tool
- Demonstrate high level of Interpersonal & communication skills & handle objections and customer escalations
- Should demonstrate a good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- Rotational Shifts(24*7)
- 5 days working with rotational week offs and 2way free cab facility (within 30 KM transport boundary)
Skills:
- Technical Voice Process
- BPO
- Voice Process
- Customer Services
- customer support
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Qualification: Any Graduate
Work Experience: Freshers
How to Apply for Mphasis Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here