Microsoft Recruitment 2022: Microsoft Recruitment 2022 For Technical Support Engineer. B.E / B.Tech / M.E / M.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: Microsoft mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world. We do business in 170 countries and are made up of 144,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.
Job Title: Technical Support Engineer
Location: Bangalore
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Job Description:
- Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams
- Identify cases that require escalation
- Create and maintain incident management requests to product group or engineering group
- Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer and engineer experience
- Provide ramp activities, knowledge sharing, technical coaching, and mentoring
Skills:
- Experience in SMS (System Management Server), SCCM (System Center Configuration Manager)
- Strong experience in Windows server, active directory, and manageability products
- Troubleshooting and problem-solving skills
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Qualification: B.E / B.Tech M.E / M.Tech
Work Experience: Experienced
How to Apply for Microsoft Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here