Kyndryl Off Campus Drive 2022 For Associate – Technical Engineer

Kyndryl Off Campus Drive 2022: Kyndryl Off Campus Drive 2022 For Associate – Technical Engineer. B.E / B.Tech / M.E / M.Tech / B.Sc / M.Sc / BCA / MCA / Diploma candidates can apply. The detailed eligibility and application process are given below.

About Company: We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We will be a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We’re raising the bar.

Job Title: Associate – Technical Engineer

Location: Across India

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Job Description:

  • You will need to demonstrate interpersonal skills while operating with large teams that work closely with clients across pan India and work in varied time zones
  • You will display management skills in your area of expertise, skilled to handle various tasks, prioritize and deliver on time
  • You can articulate with confidence for the desired views and be passionate to learn and apply technical prowess tackle Client problems
  • As Tech Support Associate, you are responsible to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintain poise and professionalism even with very difficult and demanding customers.

Responsibilities:

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
  • Providing remote Infrastructure support delivery and performing problem cause analysis.
  • Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
  • Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
  • Providing direct technical assistance to customers via phone, email, and chat.

Skills:

  • Fundamentals of IT
  • Basic Concepts in Networking, Windows, Linux, Unix and other OS
  • Basic Knowledge of concepts about databases
  • Basic Knowledge of Z/Os and Operations Monitoring
  • Fundamentals of SAN, Back-up and Restore Technology
  • Fundamentals of Cloud and Cloud Computing

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Qualification: 

  • B.E / B.Tech / M.E / M.Tech / B.Sc / M.Sc / BCA / MCA / Diploma – 2022 pass outs
  • 65% or 6.5 CGPA above are eligible to apply

Work Experience: Fresher

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How to Apply for Kyndryl Off Campus Drive 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.