Infosys BPM Walk-In Drive: Infosys BPM Walk-In Drive For Order Management. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Job Title: Order Management
Location: Bangalore
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Job Description:
- Processing of Transactions received from the customers, partners etc.
- Handling of partners calls/chats and provide resolutions for their queries raised
- Ensuring requests are handled well within the SLAs agreed and with utmost quality
- Engage customer, understand their needs and translate this need to clients work requirement, and set proper expectations about delivery time
- Maintain ownership and accountability of requests
- Collaborate with cross-functional teams for successful customer outcomes
- Job Location: Bangalore
- Qualification: Any Graduate (15 years Graduation)
- Shifts: Night Shift
- Experience: 1.5 to 4 Years
- Role: Senior Process Executive/Process Specialist
- Notice Period: Immediate or 7 Days
Eligibility:
- Graduate / Postgraduate in Arts/Commerce
- 1-2 years of experience in Quote to Cash Domain
Skills:
- Understanding of Quality concepts
- Experience in handling customers directly will be an added advantage
- Technical competency:
- Proficient computer skills
- Intermediate MS Office skills, intermediate to advanced MS Excel skills, including v-lookup, pivot tables and formulas
Competencies:
- Client Centricity & Business Metric Management
- IBPO Business Operations & processes
- Knowledge of Operations Management
- Quality, Knowledge & Continuous Improvement Management
- SLAs & Performance Management
- Learning and Innovation
- Customer Orientation
- Driving Organizational Results
- High Impact Communication
- Analytical Ability
Documents to Carry:
- Please carry 2 set of updated CV(Hard Copy).
- Please carry Face Mask**.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to Note:
- No Candidate parking facility available at JP Nagar recruitment center location.
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Qualification: Any Graduate / Post Graduate
Work Experience: 1 – 2 years
Walk-In Date: 13th Sept 2024
Time: 9.30 AM – 12.30 PM
Venue: Infosys BPM Limited.,785, Ground Floor Axis Sai Jyoti,15th Cross 100 Feet Road, Sarakki, 1st Phase.J P Nagar, Bengaluru, Karnataka 560078, Landmark: Near Sindhoor Convention Centre
How to Apply for Infosys BPM Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here