Infosys BPM Walk-In Drive: Infosys BPM Walk-In Drive For Technical Service Desk. Bachelors / Masters Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Job Title: Technical Service Desk
Location: Pune
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Job Description:
- Role Designation: Technical Process Specialist
- Job Location: Pune, Maharashtra
- Education Qualification: Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science graduates
- Shifts: 24*7 rotational shifts
- Experience required: 2 to 4 years
- Process: Technical Service Desk Voice Process
- We are looking for talents with 2 to 4 years of experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory. Talents should have graduation completion certificate and mark sheets for onboarding.
Skills:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft Office tools.
- Open to work in 24*7 and work from the office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for the customer’s time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Pointers to Note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
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Qualification: Bachelors / Masters Degree
Work Experience: 2+ years
Walk-In Date: 9th – 10th May 2024
Time: 10 AM to 1:00 PM
Venue: Hinjewadi Phase 1, Pune, Infosys BPM, Hinjewadi Phase 1, Rajiv Gandhi Infotech Park, Building B1, Ground Floor, Hinjewadi, Pune, Maharashtra- 411057
How to Apply for Infosys BPM Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here