Infosys BPM Recruitment 2024: Infosys BPM Recruitment 2024 For Process Executive. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Job Title: Process Executive
Location: Pune
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Job Description:
- Handle User/customer escalations and formulate actions to resolve any concerns and ownership till resolution
- Ensure Customer Service Level Agreements are met
- Respond to customer enquiries in a timely and efficient manner.
- Ensure appropriate documentation of the interaction on the customers account in the prescribed format
- Execute transactions as per prescribed guidelines and timelines
Skills:
- Good oral and written Communication skills.
- Target oriented.
- Good Analytical and Reasoning ability
- Client / Customer interactions / negotiation skills.
Must have skills:
- Preference for agents with experience in customer service, contact center, order to cash / order to shipment.
- Prior exposure to multinational firms is preferable.
- Prior exposure to multinational firms is preferable.
- Knowledge on supply chain management or order management operations.
- Excellent written and oral communication.
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Qualification: Any Graduate
Work Experience: Freshers
How to Apply for Infosys BPM Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here