Infosys BPM Recruitment 2025: Looking for a customer support role? Apply for Infosys BPM Recruitment 2025. Find eligibility criteria, application process, job responsibilities, and important dates. Don’t miss this opportunity.
🔍 About Infosys BPM:
Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
💼 Job Role: Customer Support
Location: Bangalore
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📝 Job Description:
- Infosys BPM Ltd. is hiring for a Customer Support role – Voice Process
- Job Location: Bangalore
- Qualification: Customer Support- Full-time Graduates
- Experience: 0 – 3 Years
- Job Description: Process Executive, Senior Process Executive, Process Specialist (as per experience)
- Employment Type: Full-Time.
Responsibilities:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Must adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Preferred Qualifications:
- Any Graduate
- Additional certifications in customer service/upskilling
Note:
Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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📌 Eligibility Criteria
-
Qualification: Any Graduate
-
Work Experience: 0 – 3 Years
✅ How to Apply for Infosys BPM Recruitment 2025?
Interested candidates can apply online by clicking the application link below: