Infor Recruitment 2022: Infor Recruitment 2022 For Support Software Engineer. B.E / B.Tech / M.E / M.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 65,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
Job Title: Support Software Engineer
Location: Hyderabad
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
Job Description:
- Resolves clients’ questions or problems over the telephone or Internet in the areas of system configurations/setup, product functionality and bugs/enhancements.
- Serve as primary support liaison between company and customer and documents incidents in required tracking systems.
- Keep customer informed of how and when problems are resolved.
- Involved in any additional follow up, testing and troubleshooting. Set up the appropriate test environment based on a customer’s system specification.
- Responsible for appropriate referral to other support and quality assurance areas.
- Assist in testing of new versions of operating systems, environments by loading new versions and verifying compatibility with products, reporting any anomalies to development.
- Participate in special projects providing support of new product installations and/or teach other Analysts installation procedures, features of operating systems, etc.
Skills:
- Perform moderately complex bug verification, source code fixes, release testing and beta support for assigned products. Research problems discovered by QA or product support and develop solutions to the problems.
- Retrofit code fixes for base issues into customer environment.
- Work with PSO to troubleshoot, design, code and deliver custom code fixes.
- Conduct unit testing and integration testing for functionality and limits.
- Assist team members with technical issues; provide guidance on problem resolution and share technical knowledge.
- Provide application support to clients as required.
- Contribute information to the Support knowledge base.
- Manage workload effectively following Global Support Procedures to ensure successful completion of tasks.
- Provide accurate accounting of work and time allocation.
Join Our Telegram Group for Instant Job Notification
Qualification: B.E / B.Tech / M.E / M.Tech
Work Experience: Freshers / Experienced
How to Apply for Infor Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here