IBM Recruitment 2024: IBM Recruitment 2024 For Technical Support Engineer. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: IBM is a leading cloud platform and cognitive solutions company. Restlessly reinventing since 1911, we are the world’s largest technology and consulting employer, with more than 380,000 employees serving clients in 170 countries. With Watson, the AI platform for business, powered by data, we are building industry-based solutions to real-world problems. For more than seven decades, IBM Research has defined the future of information technology with more than 3,000 researchers in 12 labs located across six continents. At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.
Job Title: Technical Support Engineer
Location: Bangalore
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
Job Description:
- We are seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for our customers.
- Consultants function as integrators between business needs and technology solutions.
- Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship.
- This role will work closely with customers and the Apptio Field Delivery team to design and configure customer solutions.
- If you have the passion and energy to work in an entrepreneurial and fast-paced environment, you are the person we are looking for
Required Technical and Professional Expertise:
- Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
- Operational management of clients (e.g. helping loading new data,
- maintaining and validating dashboard/report outputs, etc…)
- Build and maintain excellent relationships with clients and achieve the
- highest level of customer satisfaction.
- Work as part of our extended support team in a startup atmosphere, doing
- whatever it takes to exceed customer expectations.
- Use your business and technical analysis skills and knowledge of IT
- environments to solve complex issues and promote best practices.
- Collaborate with other departments in the company to achieve customer satisfaction.
Preferred Technical and Professional Expertise:
- Knowledge and application of relational database concepts.
- Basic programming skills and web development understanding, e.g. Ruby on Rails, JAVAScript, HTML, CSS, SQL
- Experience with Cloud computing (AWS/Azure/GCP)
- Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
- Skilled at completing technical design via iterative mockups.
- Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application /infrastructure support.
- Operational knowledge of IT infrastructure domains including data centres, network / communications, server utilization, virtual environments, storage, and application development & maintenance.
- Strong analytical and problem-solving skills.
- Strong skills in data analysis/manipulation.
- Ability to quickly comprehend complex spreadsheets/data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel).
- Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance.
- Ability to quickly context-switch between multiple complex work streams.
- Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint the root cause of issues.
- Client-focused attitude — a customer advocate.
- Team player with solid communication and presentation skills.
Join Our Telegram Group for Instant Job Notification
Qualification: Bachelor’s Degree
Work Experience: Freshers / Experience
How to Apply for IBM Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here