HP Recruitment 2022: HP Recruitment 2021 For Technical Support Representative. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. HP’s commitment to diversity, equity and inclusion – it’s just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line.
Job Title: Technical Support Representative
Location: Bangalore
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Job Description:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholder
- CTC: ₹ 4,90,000 PA
Skills:
- Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Must have good typing skills
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
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Qualification:
- Any graduate eligible (BCom, BBA, BCA, BBM, BTech etc.)
- 2018 – 2021 batch
Work Experience: Freshers
How to Apply for HP Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here