HCLTech Walk-In Drive 2025: HCLTech Walk-In Drive 2025 For Banking Process. Undergraduate / Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centred around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totalled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job Title: Banking Process
Location: Chennai
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Job Description:
- Designation: Customer Support
- Process: Inbound Calling. * No sales or upselling or cross selling. *
- Education: Any Arts & Science Graduates. Minimum of 12th can also be considered
- (Engineering candidate will not be considered)
- Experience: Freshers & 1 to 2 Yrs in Voice process
- Other domain experience will be considered in freshers
- Shift: ROTATIONAL SHIFT
Responsibilities:
- Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
- Responding to queries regarding Experian, our products, services, data and client accounts
- Managing multiple client queries at once
- Utilizing workflow tools to manage your own workload
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
- Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
- Deliver great clients and consumers service and seek to exceed client / consumer expectations
Skills:
- Excellent communication skills both verbal and written Mandatory.
- A problem-solving mind-set.
- The ability to multi task
- Able to work well as an individual and as part of a team
Perks:
- A cab facility is Available (Home pickup & Drop)
- 5 Days working
- Immediate joiners are required.
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Qualification: Undergraduate / Graduate
Work Experience: 0 – 2 Years
Walk-In Date: 29th Jan 2025
Time: 12:00 PM – 3:00 PM
Venue: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras , Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 60005
Contact: Deepthi Sai
How to Apply for HCLTech Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here