HCLTech Walk-In Drive 2025: HCLTech Walk-In Drive 2025 For Customer Service Representative. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centred around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totalled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job Title: Customer Service Representative
Location: Noida
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Job Description:
- The candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines.
- Individuals with experience in handling Inbound calls from UK /US customers.
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, and implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
Skills:
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in UK Inbound calling preferably in the Banking domain
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 24th Jan 2025
Time: 11.00 AM – 2.00 PM
Venue: HCL Technologies: – A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
Contact: Priyanka Shastri
How to Apply for HCLTech Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here