HCL Recruitment 2022: HCL Recruitment 2022 For Product Support / Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.
Job Title: Product Support / Analyst
Location: Hyderabad
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Job Description:
- Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc.
- Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development.
- Work along with publishers on accounts to enable features and to resolve UI related issues.
- Able to work independently and efficiently to meet defined SLA.
- To consistently meet or exceed all agreed quality parameters as defined for the process.
- CTC: ₹ 2,75,000 – 4,75,000 P.A.
Skills:
- Must have working knowledge of HTML, Javascript & CSS.
- Familiarity with ad operations, ad optimization and monetization tools.
- Using tools for debugging.
- Basic understanding of Digital Marketing / work experience in digital marketing is preferred.
- Excellent English communication skills, both written and verbal.
- Previous experience in E-mail and Chat support.
- Ability to work on complex troubleshooting scenarios under stringent deadlines.
- Willingness to work in a 24/7 environment
- Positive frame of mind, open to feedback and must be able to perform under pressure
- Preferred experience in ad serving platforms (DFA, Sizmek, Ad Tech, Adobe, Zedo, Omniture, DFP, etc)
- Previous experience in tech-support or tools/applications development domains will be an advantage
- Experience in Digital Marketing and Campaign Management is an advantage but not a must have.
- Prior experience in any google process is an added advantage.
- Freshers with good knowledge in HTML, CSS and JS can apply.
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Qualification: Any Graduate
Work Experience: 0 – 4 Years
How to Apply for HCL Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.