HBC Recruitment 2023: HBC Recruitment 2023 For Trainee – Store Risk Management. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : HBC is a diversified global retailer, focused on driving the performance of high-quality stores and their Omni-Channel platforms and unlocking the value of real estate holdings. Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off-price fashion shopping destinations, with nearly 300 stores and approximately 30,000 employees around the world. Our leading businesses across North America include Hudson’s Bay, Saks Fifth Avenue, and Saks OFF 5TH.
Job Title: Trainee – Store Risk Management
Location: Bangalore
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Job Description :
- You will be responsible for following the SOP to complete the transactions assigned /received via Store Associates on calls.
- This role is essential to the team and applicants must be able to thrive in a high-pressure, fast-moving, and evolving environment.
- The successful candidate must have the ability to quickly assess the Customer’s needs and provide the resolution as per the process stated.
- Need to provide the numbers (Minimum target of Inbound Calls)without impacting the Quality.
- Working on FCR’s
Eligibility :
- Excellent Communication Skills
- Prior Experience in a US call center of a minimum of 6 months to 1 year will be given preference.
- Demonstrated ability to provide the highest level of customer service to internal and external candidates
- Must be tech-savvy; proficient in Word, Excel, Applicant Tracking Systems and CRMs with the ability to learn additional programs as needed.
- Preference if handled Gift card processes.
- Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal Software/tools we have Analyzed the problem and provided a solution as per process guidelines Following the SLA Timelines and Targets
- Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process requirements in future.
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Qualification: Any Graduate
Work Experience: 6 months – 1 years
How to Apply for HBC Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here