Genpact Walk-In Drive 2026: Attend Genpact Walk-In Drive 16 May 2026 in Gurugram — Customer Service openings, immediate hiring, walk-in interview details, eligibility & how to apply.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Customer Service
Location: Gurugram
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Job description:
Genpact Walk-in interview for the role of Process Associate, Customer service: Voice_ Gurgaon
- Walk-in Date: 16-May-2026 (Saturday)
- Walk-in time: 11:00 AM – 3:00 PM
- Walk-in venue: Genpact, Plot No: 22B, Oswal buildings, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, India
- Graduation: Any grad is eligible (except law/diploma)
- Experience: 0-3 years (previous exp. in voice process is required)
- Work location: Gurgaon (Work from office)
- Shifts: Flexible with any shift
Responsibilities:
- Respond to customer queries and customer concerns
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Requirements:
- Graduate (Any Discipline)
- Freshers are eligible.
- Candidates with previous exp. in voice process are also eligible (1-3 years)
Preferred qualifications:
- Previous experience in a customer service role (voice)
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Mandatory documents to carry:
- 2 passport size photographs (One photo to be pasted on resume),
- 2 copies of resumes,
- Original Aadhar card
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 16th May 2026
Time: 11.00 AM – 3.00 PM
Venue: Genpact, Plot No: 22B, Oswal buildings, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, India
How to Apply for Genpact Walk-In Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here