Genpact Walk-In Drive For Customer Support | 3rd May 2025

Genpact Walk-In Drive: Genpact Walk-In Drive For Customer Service. Undergraduate / Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.

Job Title: Customer Support

Location: Noida

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Responsibilities:

  • Review of documentation for entities such as corporation, charities, individuals as per policy / jurisdiction for all KYC / CDD documentation and raising request for information/document required as per the procedure
  • Conduct due diligence and highlight procedural requirements if there is any defect
  • Review beneficial ownership (BO) and key controller according policy and screen for sanctions and adverse media
  • Complete review in a timely and efficient manner
  • Make recommendation on process enhancements to increase efficiency and accuracy
  • Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process
  • Interpret evidence from multiple tools and systems to determine legitimacy of customer behavior across multiple products
  • Assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement
  • Solve routine problems, largely through precedent and referral to general guidelines

Eligibility:

  • University graduate except law. Freshers are eligible. (Undergraduates/Pursuing Post graduation candidates are not eligible)
  • Meaningful experience should be in back-office work, compliance, investigation, AML/KYC, audit review and/or account review
  • Microsoft Office, internet, and computer skills!
  • Excellent communication and comprehension
  • Strong critical thinking

Preferred skills:

  • Experience in AML and KYC in the customer due diligence, enhanced due diligence and Know your Customer space for fintech/e-commerce AML investigatory experience and analytical skills
  • Periodical review of KYC records as to completeness, including verifying that due diligence has been performed
  • Client o boarding checks, verifying external regulatory and registry websites for their legal active status.
  • Understanding of different entity types and ownership structure including but not limited to Charities, PIV, SPV, Banks & Financial Institute, Private and Public companies (listed / non listed) and CIS
  • Ability to conduct detailed investigation in Adverse / Negative Media and Transaction Surveillance / Monitoring
  • Ability to independently research, analyze, and recommend solutions to close open items and discrepancies
  • Knowledge of AML/KYC controls including front-end systems, applications, data sources, and back end controls
  • Experience in sanction screening, Know Your Customer (KYC), document verification (IDs, bank details, company registries)
  • Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment
  • Excellent understanding of AML/KYC terminology
  • Should have experienced in using Actimize, RDC, Fortent, Norkom, Lexis Nexis, Bridger XG, SIEBEL and Dow Jones etc
  • Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc.

Please carry below documents with you:

  • 3 copies of updated resume
  • 3 Passport size photographs
  • Original Aadhar card
  • 2 copies of Aadhar card
  • Payslip (if applicable)

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Qualification: Undergraduate / Graduate / Post Graduate

Work Experience: Freshers

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Walk-In Date: 3rd May 2025

Time: 1.00 PM – 2.00 PM

Venue: D-4, D Block, Sector 59, Genpact Headstrong Capital Market Noida, Uttar Pradesh 201307

How to Apply for Genpact Walk-In Drive 2025?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Walk-In

For more info: Click Here