Genpact Virtual Drive For Customer Support | 30th Oct 2024

Genpact Virtual Drive: Genpact Virtual Drive For Customer Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.

Job Title: Customer Support

Location: Hyderabad

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Responsibilities:

  • Respond to customer queries and customer’s concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Requirements:

  • Graduate (Any Discipline except law)
  • Freshers are eligible
  • Candidate should be able to Read/speak/comprehend in Hindi and English languages

Preferred Qualifications:

  • Effective probing skills and analysing / understanding skills
  • Analytical skills with customer-centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

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Qualification: Any Graduate

Work Experience: Freshers

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Virtual Drive Date: 30th Oct 2024

Time: 11.30 AM – 1.00 PM

Venue: https://genpact.zoom.us/j/8905153119

How to Apply for Genpact Virtual Drive 2024?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Walk-In

For more info: Click Here