Genpact Virtual Drive: Genpact Virtual Drive For Customer Service. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Customer Service
Location: Hyderabad
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Responsibilities:
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Eligibilities:
- Any Graduate (PG an added advantage)
- Freshers are eligible (Result awaited candidates/ 2024 pass-outs are eligible)
- Candidates upto 2 year experience in voice process are eligible
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with a customer-centric approach
- You should be able to work on a flexible schedule (including weekend shifts)
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Qualification: Any Graduate
Work Experience: Freshers
Virtual Drive Date: 1st August 2024
Time: 12.00 PM – 2.00 PM
Venue: https://genpact.zoom.us/j/7229226594
How to Apply for Genpact Virtual Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here