DXC Technology Off Campus Drive 2021: DXC Technology Off Campus Drive 2021 For Technical Support. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: DXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.
Job Title: Technical Support
Location: Bangalore / Chennai / Noida / Gurgaon / Hyderabad
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Job Description:
- Candidate plays a role of an ongoing interface between client and DXC.
- Assist in gathering the required information, to handle customer software, technical quires, troubleshooting and problem solving of end user issues.
- Manage customer expectations regarding estimated response times for issue resolution, meet SLAs like response and resolution times by partnering with L2, and L3 teams within the organization.
- Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.
- Own customer technical issues from initial report to resolution, communicating the customers regularly regarding issue status.
- Monitoring the given tasks as needed.
- Ensures compliance with internal processes and standards for IT Support.
- Salary: 2.6 LPA (FIXED) + Night Shift Allowance
Skills:
- An Ability to work with cross functional teams across all domains
- Good written and spoken English
- Flexible to work – 24×7 Support (night/morning shifts)
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Qualification:
- Bachelor’s Degree (B.Sc. IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry)
- 60% aggregate in academics (10th, 12th & Graduation)
Work Experience: 0 – 1 Year
How to Apply for DXC Technology Off Campus Drive 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here