Diebold Nixdorf Recruitment 2025: Diebold Nixdorf Recruitment 2025 For Technical Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge systems technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 25,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, and branch and store transformation.
Job Title: Technical Support
Location: Hyderabad
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Job Description:
- Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries.
- Addresses issues escalated from less experienced team members.
- Proactively informs manager about potential problems and suggests improvement actions.
- Reports on faulty master data.
- Advises less experienced team members on process and other deviations.
- Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts.
- Ensures solution tree and knowledge base information is up to date and appropriately applied to address customer issues.
- Defines and recommends working practice and other process improvements.
- Ensures that established KPIs are achieved.
Requirements:
- Graduation is mandatory.
- Freshers with good communication skills can apply.
- Minimum of 0-3 years of relevant experience or equivalent combination of education and experience in Service Desk Support.
- Good local/client’s language skills (Written and spoken) as well as business English skills (Written and spoken) required.
- Comfortable working in rotational shifts and nights (24/7).
- Strictly work from office opportunity.
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Qualification: Any Graduate
Work Experience: 0 – 3 Years
How to Apply for Diebold Nixdorf Recruitment 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here