Deltek Recruitment 2026: Join Deltek’s 2026 recruitment drive for Customer Support Analyst roles! Competitive salary, remote options, and growth opportunities. Apply now for Deltek jobs—freshers & experienced welcome. Don’t miss out on top IT support careers at Deltek.
🔍 About Deltek:
Deltek is the recognised global standard for project-based businesses across the government contracting and professional services industries, helping more than 30,000 organisations of all sizes deliver on their mission. Project-based businesses transform the world we live in. Deltek innovates and delivers software and solutions that power them to achieve their purpose. Our industry-specific software and information solutions maximise our customers’ performance at every stage of the project lifecycle by enabling superior levels of project intelligence, management and collaboration.
💼 Job Role: Customer Support Analyst
Location: Work From Home
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📝 Job Description:
- Provide timely and effective support to customers via phone, chat, and email for the product.
- Collaborate with internal teams, including product engineering and management, to resolve customer cases.
- Research and troubleshoot customer questions, ensuring thorough and accurate solutions.
- Deliver outstanding customer service, aiming to exceed customer expectations.
- Share knowledge and best practices with team members to foster a collaborative environment.
- Utilize time efficiently and manage multiple priorities effectively.
- Maintain clear and professional communication with customers and colleagues.
Skills:
- Excellent time management and organisational skills.
- Strong listening skills and attention to detail.
- Outstanding oral and written communication skills.
- Ability to research and troubleshoot customer questions and issues.
- Self-motivated and proactive team player.
- Desire to provide world-class customer service.
Preferred Qualifications:
- Prior customer service experience of 2+ years minimum.
- Experience using business software such as CRM or project planning tools, or a related college degree.
- Ability to adapt quickly to new technologies and processes.
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📌 Eligibility Criteria
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Qualification: Bachelors Degree
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Work Experience: 2+ Years
✅ How to Apply for Deltek Recruitment 2026?
Interested candidates can apply online by clicking the application link below: