Dassault Systemes Recruitment 2021 : Dassault Systemes Recruitment 2021 For Technical Support. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company : Dassault Systèmes, the 3DEXPERIENCE Company, provides business and people with virtual universes to imagine sustainable innovations. Its world-leading solutions transform the way products are designed, produced, and supported. Dassault Systèmes’ collaborative solutions foster social innovation, expanding possibilities for the virtual world to improve the real world. The group brings value to over 220,000 customers of all sizes, in all industries, in more than 140 countries.
Job Title : Technical Support
Location : Pune
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Job Description :
- We are seeking a resource in our Technical Support team .You will be reporting to the manager in Pune.
- Handle customer issues (Service Requests) related to CATIA/ENOVIA/3DEXPERIENCE Platform.
- Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
- Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies, if available.
- Participate in customer calls, on demand, to convey technical expertise and deliver enhanced value & satisfaction.
- Submit and track issues with Development Team & validate Solutions provided by Development team.
- Run quality and industrialization tests and analyze defects.
Skills :
- 0-1 year experience in CAD industry with PLM exposure. 3DEXP Platform exposure will be added advantage
- Candidate should have undergone any CAD/PLM training or Certification of CAD/PLM software
- Candidate should be excited to work in Technical Support role
- Exposure to CAD integration with PLM as an added advantage
- PLM knowledge added advantage
- Good English communications skills, both written and verbal required
- Must be able to help Customers and Development Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities
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Qualification :
- Bachelor’s Degree in Mechanical/Production engineering
- Candidate should have First Class (60%) in 10th, 12th and Engineering exams with No Education and Employment GAP
Work Experience : 0 – 1 Year
How to Apply for Dassault Systemes Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here