Concentrix Recruitment 2021 : Concentrix Recruitment 2021 For Associate – Global Service Desk. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company : Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.
Job Title : Associate – Global Service Desk
Location : Pune
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Job Description :
- The Associate, Global Service Desk works within established procedures with a moderate degree of supervision and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
- This position requires intermediate knowledge for hardware and software troubleshooting.
- Coordinate as smart hands with different portfolio and engineering work groups
- Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes
- Perform hardware and software upgrades to peripheral equipment
- Attend to break/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clients
- Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
- Perform site maintenance and safety checks of assigned equipment
- Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
- Perform backup for the onsite servers and technologies
Skills :
- Effective communication skills, both written and verbal
- Ability to multi-task and meet timelines on deliverable
- Detail-oriented
- Proficient in Microsoft Office
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Qualification : Bachelor’s Degree
Work Experience : 1 – 3 Years
How to Apply for Concentrix Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here